FAQ'S

home

faq’s

home

faq’s

Frequently Asked Questions

ProQM specialises in representing clients at their nominated suppliers’ facilities for services such as construction inspection and surveillance. We ensure quality, compliance, and safety in all inspections and surveillance applications.
ProQM’s disciplines encompass inspection and surveillance across various sectors, including:

  • Structural steel welding and fabrication – bridge girders, gantries and primary steel sections.
  • Steel erection – inventory appraisal, bolt tensioning, welding and traceability.
  • Precast concrete elements – prestressed beams, planks and precast, in situ structural concrete for
    bridge abutments, columns, crossheads, diaphragm walls and piles.
  • Protective coatings of steel and concrete – with dedicated NACE 2 certified inspectors, we can provide
    inspection and testing of all coatings on a wide variety of substrates.
  • Civil construction surveillance during the formations of roadworks – proof rolling, inspection of
    drainage, compaction, piling and tunnelling.

ProQM are NATA accredited to ISO/IEC 17020 and are a VicRoads signatory. Our specialist inspectors are
Weld Australia/WTIA approved welding experts certified to CSWIP 3.1 & IWI-S certifications. Additionally, our
inspectors are certified to NACE CIP Level 2 for Protective Coatings Inspection and recognised by the
Cement Concrete & Aggregate (CCAA) as trained precast experts.

ProQM serves a wide range of industries, including but not limited to construction, manufacturing, and
infrastructure. Other sectors include renewable energy, mining, oil and gas and defence. Our expertise and
services are adaptable to various sectors wherever quality assurance and critical oversight is required.

At ProQM, we have a rigorous process in place to guarantee quality and compliance. Our team of qualified
professionals follow industry best practices and standards, conduct thorough inspections and provides
comprehensive NATA endorsed reports to our clients.

Our head office is based in Narre Warren VIC. We offer resources and services in Australia and overseas.
This worldwide reach ensures that individuals and businesses can access our expertise and support.

ProQM distinguishes itself through several key factors.
We are NATA accredited to ISO/IEC 17020 and will provide all our clients with NATA accredited reports for all services we offer.
Our unwavering commitment to quality inspections ensures thorough and precise assessments every time.
The extensive knowledge and expertise of our team further elevate the reliability and value of our inspection offerings.
ProQM provides real time access to NATA accredited reports via our chosen software QMaster™ as inspections are taking place.
ProQM’s commitment to operational excellence is woven into the fabric of our organisational ethos, driving us to constantly innovate and refine our methodologies

Reports are generated in real-time using our QMaster™ software. ProQM provides NATA accredited reports
as inspections are conducted. Clients can access these reports securely and confidentially 24/7 through our
online report depository, ensuring timely and efficient delivery of high-quality reports.

Yes, ProQM proudly offer comprehensive training and development programs as a cornerstone of our
commitment to quality management. We offer tailored programs that are designed to equip teams, whether
that be project engineers, fabricators, procurement, or construction managers etc with the knowledge, skills,
and tools necessary to understand the landscape of regulatory compliance to deliver exceptional results for
our clients. Check out the ProQM website for further details on the training programs on offer.

To request a quote or enquire about our services, simply contact us through our website or email. Our team will promptly respond to your enquiry and provide you with the information you need.

 Confidentiality is paramount at ProQM. We have strict protocols in place to safeguard sensitive information
provided by our clients. Our team members adhere to strict confidentiality agreements.